2018 COAA Fall Owners Leadership Conference | Hilton La Jolla Torrey Pines | La Jolla, CA | November 14-16, 2018
Have You Learned Your Lesson? The Smithsonian's Lessons Learned Program
Session Number: 13A
11/15/2018 09:45 AM - 11/15/2018 10:45 AM
The Smithsonian will share its lessons learned process. Since 2014 the Smithsonian has utilized a formal lessons learned system utilizing Microsoft Word based templates and an existing enterprise document management system. The system allows for the collection of lessons learned that are vetted by senior management for action and searchable via key-word and meta-data for institution staff, consultants and contractors. The process has been ingrained into our project management approach and continuous improvement initiative.