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COAA was founded in 1994 to serve the interests of construction project owners. COAA is comprised of a diverse group of men and women representing construction project owners throughout America.


Have You Learned Your Lesson? The Smithsonian's Lessons Learned Program

Session Number: 13A


Date: 11/15/2018 09:45 AM - 11/15/2018 10:45 AM

Session Speakers

Jim Yuengert , The Smithsonian Institution

Michael Carrancho, PE , Smithsonian Institution


The Smithsonian will share its lessons learned process. Since 2014 the Smithsonian has utilized a formal lessons learned system utilizing Microsoft Word based templates and an existing enterprise document management system. The system allows for the collection of lessons learned that are vetted by senior management for action and searchable via key-word and meta-data for institution staff, consultants and contractors. The process has been ingrained into our project management approach and continuous improvement initiative.